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Pros: The tools that Office 365 puts at our fingertips make working with any document format simple to achieve. They only need to do enough to stay on top. But because it is a business that is already so dominantly successful, there is no real reason for them to focus on optimizing the user experience.
They have an application for everything, and it would certainly be difficult to run a business without using at least some of their tools. Overall: Microsoft is familiar to nearly everyone who has used a computer. But I still find myself missing the well curated support portals crafted by these smaller service providers. In most cases you can probably resolve issues by searching the internet. Perhaps it's unfair to compare Microsoft to these relative start ups, as it is an absolute behemoth with millions of users around the world. While they certainly have a large help database, I find it extremely dated and more challenging to navigate. Microsoft does not provide these features despite the fact that they have SO many programs. On platforms such as our DAM (Widen) or data collaboration tool (Airtable), there are rich support centers and easy ways to contact their staff with questions. As far as I am aware, Microsoft doesn't really offer much in the way of user support. Similarly, Microsoft invests very little in improving the user experience, especially when compared to smaller, new organizations. They sell licenses to 365 either way, so they have no incentive to improve in these regards. I am sure they would be useful, but Microsoft doesn't seem to make onboarding users to these systems a priority. There are number of other applications available through 365 that I've never even really heard of. As much as I like excel, you can literally take entire classes in the program to understand what it can do.
#Microsoft 365 for business review how to
Sharepoint is probably great but no one in my organization seems to know how to use it (or even really understand that it exists) so it is not well utilized. The interface of Teams is SO awkward and not particularly intuitive.
#Microsoft 365 for business review Pc
I've been both a mac and PC users over the years, and while some things are definitely more awkward on a mac, the bulk of my complaints are true on PC as well. Excel specifically is an incredibly robust tool that makes SO many aspects of data management simpler when used well.Ĭons: Likely because Microsoft had such little competition for so long, there are a lot of clunky aspects to the programs and especially to the way the programs interact with each other. Microsoft has a near monopoly on many of these applications, so it's no surprise that most users will have some degree of experience with them. Pros: It's great that 365 has every application that an organization could need, from file creation programs such as word and excel, storage options like sharepoint, collaboration tools (teams) and email (outlook). No need for a dedicated IT Admin anymore.at least if you have a tech savvy person on staff and are small enough that you don't need anything too complicated. They get back to you and work with you online with desktop shares to troubleshoot your problems and show you new functionality.
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Additionally for a small organization like ours.the free support is actually quite impressive. But with a SaaS model, updates and fixes are continuous and the tools are better/more integrated than ever which makes working them quite pleasant. Before the suite was SaaS based there was a lot to NOT like as it would take forever to get new functionality and then somethings didn't work.
#Microsoft 365 for business review windows
Overall: If you are a Windows PC organization like we are, MS365 is a no brainer. All those other tools integrate pretty well with Microsoft 365, but why would you pay another fee/subscription when you get it all for "free" with one MS 365 subscription.even if MS 365 functionality isn't as good when compared to these other standalone tools or competing suites. The other downside is if you like/want to use other tools that compete with Microsoft 365.it is hard to justify.like Dropbox, Zoom, Google Workspace. Having an all-in-one, highly integrated, continuously updated, and ever growing set of features and functionality for a ridiculously low price is a win-win.except maybe for the competition.Ĭons: The two downsides to Microsoft 365 is that there are so many tools now that it can be overwhelming.
Pros: Microsoft 365 is the best business/productivity product Microsoft created in the last 10 years.
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